Privacy Policy
Effective January 1, 2026
D&L Santa Clara Concrete Construction, santaclaraconcretecontractor.com, hi@santaclaraconcretecontractor.com
Who we are and what this policy covers
D&L Santa Clara Concrete Construction is a concrete contractor in Santa Clara, CA. This policy explains what information we collect when you visit our website, call us or send us a request, how we use it, how long we keep it and what you can ask us to do with it.
It covers this website and the ways you reach us through it. You can learn more about who we are on our About page.
Information you give us
Most of what we know about you comes from you, when you ask for an estimate or get in touch. That can include your name, phone number, email address, the address of the property where the work would happen, a description of the job and any photos you choose to send.
Our contact form is run by an outside form service, so what you type into it is collected and stored by that service on our behalf before it reaches us. If you call, text or email us, we keep the details you share so we can follow up on your job.
Information collected when you visit the site
Like most websites, ours can collect some technical information automatically when you visit. This can include your browser and device type, the pages you look at, how long you stay, the site that sent you here and a general location based on your IP address.
We may use cookies and similar tools for this. Cookies are small files your browser stores so a site can work properly and so we can see, in general terms, how people use our pages. We use this to understand which pages help people and which need work, not to build a profile of you.
You can block or delete cookies in your browser settings. The site should still work if you do, though some features may not.
How we use your information
We use what you share to answer your questions, schedule and give estimates, do the work you hire us for, send invoices and keep records of the job. We may also contact you about a job you asked about or one we've done for you.
We use site information to keep the website running, fix problems and make it easier to use. We don't sell your personal information, and we don't share it with other businesses so they can market to you.
When we share information
We share information only when it's needed to run the business or the law requires it. That includes the outside services we rely on, such as our form service, website host, analytics tools, email and phone providers, and accounting or payment tools. They handle your information to provide their service to us.
We may also share information if a law, court order or government request requires it, to protect our rights or safety or someone else's, or if the business is sold or reorganized.
How long we keep it
We keep your information for as long as we need it to answer you, do and stand behind the work, and keep the business, tax and legal records we're required to keep. When we no longer need it, we delete it or remove the details that identify you.
Information collected by our outside services is also kept under their own retention practices.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also ask us to stop contacting you at any time.
Depending on where you live, including California, you may have other rights under state law, such as the right to know how your information is used and the right not to be treated differently for asking about it. We'll answer any request we receive and tell you if there's a legal reason we can't fully meet it, such as records we're required to keep. We may need to confirm who you are before we act on a request.
Children's privacy
This website is meant for adults arranging work on their property. We don't knowingly collect personal information from children under 13, and if we learn we have, we'll delete it.
Keeping your information safe
We take reasonable steps to protect the information you give us and limit who can see it. No website, email or online service is completely secure, so please don't send anything sensitive, such as payment card numbers, through the contact form.
Changes to this policy
We may update this policy when our practices or the law change. The current version is always the one on this page, and using the site after a change means the updated policy applies.
Questions or privacy concerns
If you have a question about this policy, want to make a request about your information or have a privacy concern, reach us through our Contact page or call (669) 281-0773. Tell us what you'd like us to do and we'll get back to you.